Order, payment, shipping and delivery

What are the advantages of a user account?

By creating a user account you can:

  • buy digital products and vouchers.
  • Download your digital products directly to your device after purchase and receipt of payment.
  • Manage your personal data (email address, postal address, profile photo, language setting, VAT ID, eShop access data, etc.)
  • Connect your user account to your social media profiles or your homepage.
  • Define your preferred delivery address and billing address.
  • Combine multiple delivery addresses with your billing address.
  • view previous orders that you have placed using the user account.
  • Retrieve invoices for all orders and create and print copies of receipts.
  • track the status of your order in our house.
  • query the shipping ID of your delivery.
  • Arrange product returns and track their status.
  • When paying via bank transfer, send us the bank-confirmed payment receipt as a PDF or photo.

We are constantly expanding the range of functions of the eShop user accounts in order to make the ordering process as easy and comfortable as possible for you.

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